AJ
Amanda J
1 reviews | Active since Dec 2014
27 Mar 2024, 08:53
PATHETIC SERVICE WHERE CLIENTS HAVE NO CONTROL OVER THEIR ACCOUNTS
I am so angry and disappointed with Standard Bank. I called through to Prestige Banking to have a debit order reversed as that account was paid up.. However the company was still debiting my account. However I was told that they cannot reverse it because it was authorized. What the hell?? So anyone can have authority over my account. I refuse to bank with Standard bank. No body is going to have authority over my account. Either you'll reserve it or CLOSE MY ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
27 Mar 2024, 09:01Good day Amanda
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Mar 2024, 09:01
Official
Good day Amanda
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
28 Mar 2024, 11:22Good day Amanda
Thank you for taking our call and confirming that the matter has been resolved by your service provider.
Please note we are always available to assist.
Hope to see you soon!
Warm regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and confirming that the matter has been resolved by your service provider.
Please note we are always available to assist.
Hope to see you soon!
Warm regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Mar 2024, 11:22
Official
Good day Amanda
Thank you for taking our call and confirming that the matter has been resolved by your service provider.
Please note we are always available to assist.
Hope to see you soon!
Warm regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and confirming that the matter has been resolved by your service provider.
Please note we are always available to assist.
Hope to see you soon!
Warm regards
Standard Bank Hello Peter Team
***
