PATHETIC SERVICE TO CLIENT - CHANGE YOUR BANK

I have my business and personal accounts with this bank and I deal with clients of my own and holding funds on their behalf. Upon receiving a call from another person unknown to me, Standard Bank placed a block on my account without consulting or informing me (this occurred on the 15th August) - the call centre is run by a circus with people who do not know what they are doing or how to assist clients and further they have a non-existent ***** dept who refuses to answer calls. On Monday - I was on a call for over an hour and still no luck and my business bank is on the same level as the call center consultants. its been 7days with no assistance at all despite me sending through documentation - but as usual - Standard Bank's tardiness is worth noting, as there is absolute disregard towards their clients. They would rather rely on a call from a unbeknown person rather than consult with the client before blocking the whole dam account! I have been left with absolutely no money and no access to my accounts or money!!!!

PATHETIC SERVICE AND TERRIBLE CUSTOMER CARE SERVICES !!!!!!!!! Dont bank with Standard Bank as you will always remain behind as they choose to move forward with random calls from the public instead of having their client's best interest.