Pathetic service to access your own money in your business account

Can your legal department please update their system and lift the block on my business account so I can access my money in my account? The account was settled with MacRobert Attorneys on the 28/04/2022 and there is a credit on the account. Confirmation was sent to the legal apartment as well on Saturday by the attorneys to confirm the settlement. I need to access the funds as I need to travel and work. Spoke to a guy in the Business account department this morning and he said it will take 3 working days to lift the block. I don’t have 3 working days to wait. Work must be done please!! Can someone competent(manager) contact me who can assist with my problem and to lift the block ASAP as all proof was send that the account was paid up in full.