Pathetic service time after time

Have a bond with Standard bank now so HAD TO open an account with them which i attempted to do on 16th May 2015. never heard back from the bank on the status of my application so went back 2 weeks later on Saturday 30th May 2015 to follow up on the long delay. another consultant assisted me explaining the systems have been down (really? for 2 weeks? without communication to the client?) hence my application has not been processed but she will hand it over to the sales manager who would contact me in the week. here i am today June 16th, a month later, no feedback and no action from Standard Bank. systems are probably still down huh?!?! <br> absolutely pathetic service from what is marketed to be one of the leading banks......leading? yeah right?<br> awaiting for someone senior and most importantly CAPABLE from Standard Bank Fourways to contact and conclude this application for me. <br>