Pathetic Service. The Head of VAF needs to be fired.

If I could give negative stars I would. I haven't had such a bad experience like this in a really long time from a business.

- My private banker has changed twice in the space of a month. Every time I email someone has resigned and theres a new person. - For some strange reason in 2022 SBG can't show you your VAF tile. Its been a technical issue for about a month now. - When you try and get the VAF department to call you back they either call you and make no noise on the other side hoping you put down the call or they call you and then cut the line after 10 seconds.

I LITERALLY CAN'T GET HOLD OF SOMEONE TO ASK IF THE DETAILS TO PAY INTO MY VAF ACCOUNT ARE CORRECT. ITS NOW BEEN A WEEK!!!