JM
Joash M
1 reviews | Active since Sept 2015
30 Mar 2021, 14:55
Pathetic Service. STAY AWAY!!!!!!!!!!
I am having the worst customer experience with this bank. I opened a new business account but I can't make immediate payments since 1 week ago and no one can help me. I spoke to 5 different people and they all tell me a different story. I made a normal payment 4 days ago and it's still not reflecting in the other person's account. This is very poor service. I am going to cancel and move over to your competitor.
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Standard Bank's replyOfficial
31 Mar 2021, 01:29Hello Joash
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply31 Mar 2021, 01:29
Official
Hello Joash
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***