BM
Beulah M

1 reviews | Active since May 2013

05 Apr 2026, 12:48

Pathetic service Standard bank Homeloan division

Have a homeloan with Standard bank. Salary deposited into my Standard bank account. Credit card with them 2. Currently my homeloan rate is 11.42. After numerous request to Standard bank to re evaluate my rate 10.85 was offered by them. I told them it's a slap in the face. It screams loudly what so many attest to. ************** against clients. I need to move my homeloan elsewhere. And fast.

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Replies (1)
Standard Bank
Standard Bank's reply05 Apr 2026, 12:52
Official
Good day Beulah, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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