1 reviews | Active since May 2014
Pathetic Service - Standard Bank
Mid December, our school Uitsig Primary went into the bank to open an additional savings account. Our new banker, Annureathea assured us that as soon as she received the outstanding document her colleague will open the account as she is going on leave. The outstanding document was sent on the 14th of December 2023. After following up with her she claimed that she has not received the document. It was sent through once again to her and her colleague. A month later and still nothing. The documents was hand delivered to Parow branch and to date no account was opened. Our previous banker was just such a dissapointment. No service received from previous banker, Wouter De Waal. current banker Annureathea Adams nor her colleague Ghalib Smith. This is really pathetic, maybe we just need to move our business elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.