1 reviews | Active since Sept 2018
Pathetic Service: Standard Bank
I had cash transferred into my Standard Bank Cheque account...Atfer waiting 2days for the money to clear on Thursday morning 13th Sept,I went into the Greenstone branch to withdraw.I was then told I needed to submit confirmation of transaction from ABSA...I then requested such from the tranferer of funds and we suubmitted same day.A few hours later my Account was temporarily suspended and I haven't had access to my account since Thursday 13th afternoon.Everytime I check with Greenstone Branch Mgr,she asks me if I havent been called yet...NOBODY at Standard Bank called me since...I have called their call center several times only to be referred back to the Branch...My own Branch,WOODBRIDGE would not even let me speak with the Mgr....NOBODY at Standard Bank taking responsibility over the situation....Is there someone within Standard Bank who can actually attend to my situation...I'm not a *********...
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Benedict Mosegedi
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Benedict Mosegedi
Complaint Resolution Centre
***
*** (fax)
***
