SK
Suzette K

1 reviews | Active since Jul 2023

01 Jul 2023, 08:03

Pathetic service Standard bank

Very poor service at Standard bank Jeffreys bay.My son send money via his SB account...this now the 2nd time all 3 ATM out of cash!!...I cant draw money at Pep or Spar because they not open yet...Ive needed the money at 7h00.Another thing the Standard bank at Humansdorp wont accept old R200 motes...told me to go to the reserve bank to change it to new notes....how pathetic this???Im fed up with SB

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Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2023, 08:06
Official
Hi Suzette

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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