ET
Edward T
1 reviews | Active since Jan 2019
06 Feb 2025, 21:18
Pathetic Service & *********** Personnel
I have been trying to submit my KYC documents on the system and constantly getting system errors in Q3 2024. Finally reached consultants who didn’t resolve the matter. Now my business account is blocked due the bank’s *********** and unhelpful stuff.
Shame on you Standard bank, I have no kind words for you. It’s definitely time for me to move after having need loyal for 13 yrs.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Feb 2025, 03:25Dear Edward T,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Feb 2025, 03:25
Official
Dear Edward T,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
ET
Edward T's updateReviewer Update
07 Feb 2025, 08:19Dear @Standardbank and @Hellopeter,
This is the dictionary definition of the word that you blocked out on my Title and Description:
not having or showing the necessary skills to do something successfully.
I wonder if that’s deemed inappropriate and on what basis?
This is the dictionary definition of the word that you blocked out on my Title and Description:
not having or showing the necessary skills to do something successfully.
I wonder if that’s deemed inappropriate and on what basis?
ET
Edward T's update07 Feb 2025, 08:19
Reviewer Update
Dear @Standardbank and @Hellopeter,
This is the dictionary definition of the word that you blocked out on my Title and Description:
not having or showing the necessary skills to do something successfully.
I wonder if that’s deemed inappropriate and on what basis?
This is the dictionary definition of the word that you blocked out on my Title and Description:
not having or showing the necessary skills to do something successfully.
I wonder if that’s deemed inappropriate and on what basis?
Standard Bank's replyOfficial
07 Feb 2025, 10:39The matter is being treated as a priority and our team is ensuring that it is resolved timeously. We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Feb 2025, 10:39
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***