Pathetic Service OR NO HELP AT ALL
For a week now I am trying to solve a problem!! A customer paid for parts into my account, you did not release it or returned the payment to the sender
I emailed the inward payment as you request, they did not even assist me!!
I emailed head office with reference ***2, NOT EVEN A CALL WITHIN 24 HOURS, OR A EMAIL OR NOTHING
IF YOU DO NOT WANT TO RELEASE THE PAYMENT TO MY ACCOUNT THEN JUST RETURN IT TO THE SENDER!!!!! WHY IS IT SO DIFFICULT FOR YOU TO DO THAT??????
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Standard Bank's replyOfficial
03 Dec 2024, 13:32Dear Yolanda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Dec 2024, 13:32
Official
Dear Yolanda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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