NB
Natasha B
1 reviews | Active since Aug 2019
25 Oct 2021, 19:33
Pathetic service once again from standard bank
It's been more than a month and standard bank has not provided me with feedback on my policy. Firstly they initiated a policy without my consent or requesting me to obtain the necessary cover. Their service is pathetic.
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Standard Bank's replyOfficial
26 Oct 2021, 02:14Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply26 Oct 2021, 02:14
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)