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Tracey E
1 reviews | Active since Mar 2013
14 Sept 2020, 09:52
Pathetic service - no wonder they not the biggest bank in SA!
Pathetic service. I have tried calling the contact center and left messages to phone me but Standard Bank does not phone me back! If I don't hear from someone at Std bank today I am taking my business to FNB.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Sept 2020, 11:19Dear Tracey
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Sept 2020, 11:19
Official
Dear Tracey
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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Standard Bank's replyOfficial
05 Oct 2020, 13:55Good day Tracey,
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
Standard Bank's reply05 Oct 2020, 13:55
Official
Good day Tracey,
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre