1 reviews | Active since Apr 2014
Pathetic Service & Lack of Communication
I am disgusted with Standard Bank's service they provide consumers with. I app**** for a home loan on the 26/05/2015 after submitting all the relevant documents and following up with them everyday, my application was then closed on the 5/06/2015 due to someone from Standard bank was too damn lazy to do their job and didn't make arrangements to valuate the property.<br> <br> When you ask the consultants to advise what contact number they called \according to our notes no number was mentioned". No one is willing to help you to correct measures. I don't even bank with you guys and this is how I get treated.<br> <br> I have even escalated this for a manager to contact me and no one ever gets back to you.<br> """
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
