VW
Vanessa W

1 reviews | Active since May 2009

26 Apr 2017, 14:22

Pathetic Service - Full of empty Promises - Prestige Service ...... sure!!!!

<p>On the 4/4/2017 a homeloan application was submitted to the above person, full of promisses that it takes 4 - 6 working days to get an answer, been following up with no luck, however a sms was received to say the loan was pre- approved!! Anyway last week a messeage was received asking to sumbit more documents it was submitted the same day, in that e-mail they gauranteed a response in 24 hours .... needless to say, nothing ... phoned this morning, just to hear that the application was cancelled because the documents were not submitted ...... how pathetic ..... false advertising .....</p>

0
Replies (2)
VW
Vanessa W's update26 Apr 2017, 14:36
Reviewer Update

Kindly ignore the above post!

It was a big misunderstanding!

Standard Bank
Standard Bank's reply02 May 2017, 15:45
Official

Dear Vanessa

Thank you very much for your posting.

As per your request, this matter will be ignored.

Kind regards

Clint Petersen

Complaint Resolution Centre

***