sN
siyanda N
1 reviews | Active since Nov 2015
14 Oct 2023, 09:12
Pathetic Service from useless bank
Standard Bank's service has been pathetic. I have been a customer for over 20 years, yet my recent experience has been poor. There was ***** on my account, and You only want to refund 50% of my ****** money.
Your findings were addressed to the wrong client, and my personal information such as my address are incorrect. This is unacceptable. I have lodged complaints twice but received no feedback. I will be taking this matter to the ombudsman.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Oct 2023, 10:08Dear Siyanda
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2023, 10:08
Official
Dear Siyanda
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Oct 2023, 09:25Dear Siyanda
We would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Oct 2023, 09:25
Official
Dear Siyanda
We would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***