Pathetic service from this bank!

On the 24 November 2017 I made a beneficiary payment via online banking worth an amount of R609.93 to Mr Price who was the beneficiary. After numerous calls vetween the two companies, where Standard bank says the payment went through and Mr Price saying they hvent received any payments on their side(even after Mr Price has confirmed that the bank details i used to make the payment are correct). Now i called standard bank contact center to request my money to be refunded because the money is not received by the beneficiary, only to be told by the agent that they cant recall the payment because the beneficiary is under "company". To me that is pathetic service and yet i have been a loyal client of this bank for many years for me to receive such pathetic service! I WANT MY MONEY BACK Standard bank! Please!!