Pathetic service from the bank

Item: Standard Bank
Rating: 1
Author: arthur A

My vehicle has been paid in full. On 30/4/2022 I wrote to the bank and requested the Natis forms to cancel their lien. Very shortly after they rep**** that they will revert back to me within 24 hours. Nothing came and I followed up on 6/5 (146 hours later!!!). Now I don't get any response!!! This is pathetic service!!!

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

10 May 2022, 09:53

Good day Arthur

Thank you for posting your comments.

This is not the level of service we strive for.

We understand your frustration and would like to help.

Kind regards

Standard Bank Help Centre

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Standard Bank's reply10 May 2022, 09:53

Official

Good day Arthur

Thank you for posting your comments.

This is not the level of service we strive for.

We understand your frustration and would like to help.

Kind regards

Standard Bank Help Centre

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