Pathetic Service from Standardbank Home Insurance

Good Morning

Please note that this claim is still opened as there are still outstanding tasks to be done. I have even made regarding the outstanding tasks, including the ceiling board that was damaged by your contractor. Please note the summary of outstanding tasks: - • Intercom is still not working. • Replaced camera worked for four days, now it says no signal to the camera. • Cut panel on the wall palisade is still not replaced. • Damaged ceiling board by the contractor is still not replaced.

It is more than a week now, but there is nothing happening. I do not think that Standardbank is proud of such pathetic service offered to me.

Standardbank does not want to fix my intercom, because its contractor is saying the intercom cable was not damaged by malicious damage caused by ****s. I do not understand the reference of Standardbank and its contractor, when they say cable was damaged because of poor maintenance. The intercom was working before the incident of malicious damage.

Standardbank's contractor has damaged my ceiling board during the fixing of CCV cameras, it is now more than three weeks.. I reported the matter to Standardbank, but still today my ceiling board is not fixed.

I have been sending emails to Standardbank officials, but no responses even though there are proves that they have read the emails.