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ernst N

1 reviews | Active since Oct 2011

06 Oct 2021, 16:37

Pathetic service from Standard Bank Southdale

I app**** for an overdraft at Standard Bank Southdale on Wednesday 29 September 2021 and was told by the consultant that I would have an answer within 2 to 3 days. I phoned yesterday 5 October and was promised a phone call today. I received NO phone call. I am disgusted with the bad service/lack of service I have received from Standard Bank and I will certainly NEVER deal with them again.

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Replies (1)
Standard Bank
Standard Bank's reply07 Oct 2021, 01:45
Official
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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