NP
Nevlen P
1 reviews | Active since Apr 2012
22 Nov 2019, 08:58
Pathetic Service from Standard Bank Private Banking
Being a standard bank client for years, and private banking at that. I’ve tried calling my private banking many time without any answer. I’ve emailed her a request which I had no response for the past 4 days and I’ve tried calling into the standard bank suite who informed me someone will call me back shortly. It’s been 3 days later since and I’ve got no call or reply on email. This is disgusting service from standard bank which I pay for. Please can this be looked in
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Standard Bank's replyOfficial
23 Nov 2019, 05:06 Hello Nevlen,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply23 Nov 2019, 05:06
Official
Hello Nevlen,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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