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Andre R
1 reviews | Active since Nov 2020
02 Nov 2021, 07:34
Pathetic service from Standard Bank Mobile
I ordered a router and sim card from Standard Bank Mobile on 17 September 2021. Up to 31 October 2021 I was still not up and running. According to the web site they promised "hassle free connection" but for the whole of October month they were unable to get my Wi Fi working.
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Standard Bank's replyOfficial
02 Nov 2021, 09:16Dear Andre R
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply02 Nov 2021, 09:16
Official
Dear Andre R
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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