HL
Heidie L

1 reviews | Active since Apr 2020

21 Dec 2021, 11:10

Pathetic service from Standard Bank.

Had to pick up my bank card at Bayside Mall, Table View. Process, to only pick up a bank card took me 2+ hours. This is pathetic. Not the first time I experience such poor service from this branch. Then again....could not find any other Standard Bank that gave better service. Weclome to South Africa!!!!

0
Replies (1)
Standard Bank
Standard Bank's reply21 Dec 2021, 13:12
Official
Dear Heidie L

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards
 
Complaint Resolution Centre
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