1 reviews | Active since Jun 2016
Pathetic Service from Standard Bank courier service
Pathetic service delivering my credit card!! Phoned you to immediately stop my credit card due to ***** on my card. You issued me a new card and said it will be delivered to me
Your courier service is very pathetic!! The first attempt to deliver your courier driver **** and said he could not get hold of me!! There was no driver I can show you on my cameras, and I can show you that NO ONE TRIED TO PHONE ME!!
2ND attempt to deliver, you phoned me and made an appointment for Saturday between 8am to 10am for delivery. I WAITED TILL 11am - NO DELIVERY AND AGAIN NO CALL!!
The driver phoned me 12:20 to deliver, I asked him "you were supposed to deliver between 8-10am" his response was "yes I can see the note for the appointment but I could not deliver" - SO WHY DON'T YOU PHONE AND CONFIRM YOUR GOING TO BE LATE!!
How much longer must I wait?? How many more phone calls must I make to you to get my card delivered?? Why can you not use a reliable courier service??
It makes you wonder, maybe the couriers delay the delivery because this can give them time to copy the credit cards
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
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