IM
Izelle M

1 reviews | Active since Jan 2018

22 Jan 2024, 14:00

Pathetic service from Standard Bank again!!

I have just been to the Branch in newton park where Veronique assisted me in linking my new card to my profiles. She assured me that I would not have any troubles at all login on again. Hahaha, biggest joke of all time. I am stuck on registering a new card page....I cannot move to any other page. Tried calling support and they could not verify me??????I am stuck for another 24 hours again. This is absolutely pathetic!!!!

0
Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2024, 14:08
Official
Dear Izelle, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***