Pathetic service from Standard bank

Standard bank Rosebank is chaotic! I was there today waited almost 4hours in a line to see a consultant to fetch a bank card! Standard bank has no stickers stating which line is for which service! Many people were standing in the incorrect line only to find out an hour or 2 later! Pensioners have to stand for hours - no seating available! Security guard taking the temperature is such a rude man! No employees coming to check to see if they can maybe assist without going into the bank or even if we standing in the correct line! Standard bank call center is pathetic and the branches are worse! I take my hat off to Capitec for the efficientcy and communication! Nedbank has chairs outside for pensioners to sit on! Well done!

FNB and Standard bank need to catch a wake up!