JP
Jacob P
1 reviews | Active since Mar 2011
13 Oct 2020, 09:16
Pathetic Service from Standard Bank
Disappointed and very upset at how Standard bank is handling my home loan registration of substitution
Terrible service from Standard bank and poor service from their appointed attorneys on registration of substitution. 3 months later this still not sorted my previous complaint reference number: ***
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Oct 2020, 16:19Hello Jacob
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply13 Oct 2020, 16:19
Official
Hello Jacob
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
15 Oct 2020, 16:05Good day Jacob,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email response was sent to you on the 15/10/2020.
Kind regards
Complaint Resolution Centre
Complaint Resolution Centre
Standard Bank's reply15 Oct 2020, 16:05
Official
Good day Jacob,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email response was sent to you on the 15/10/2020.
Kind regards
Complaint Resolution Centre
Complaint Resolution Centre