JM
Jeremy M
1 reviews | Active since Jun 2017
15 Jun 2025, 11:00
Pathetic service from Standard Bank
Could someone please assist me by telling you how as a business owner one is supposed to FICA their documents. I received a call from business relationship manager saying everything is up to daylte but now receive email stating information not done. I have no landline which they demand, a contact email from 2011 which they don't change. You ask, you beg, you plead but Standard Bank don't sort out your business account and threaten blocks on account due to non compliance. Al they want to do is sell you loans and unsurance but fo the vasics. Pretty disappointed.
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Replies (3)
Standard Bank's replyOfficial
15 Jun 2025, 11:13Good day Jeremy,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jun 2025, 11:13
Official
Good day Jeremy,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
JM
Jeremy M's updateReviewer Update
15 Jun 2025, 15:47Thank you for the phone call received just now. I will be contacting my relationship banker on Tuesday to resolve this finally. Its getting a bit ridiculous and the client is treated like a ******** if info not up to date.
JM
Jeremy M's update15 Jun 2025, 15:47
Reviewer Update
Thank you for the phone call received just now. I will be contacting my relationship banker on Tuesday to resolve this finally. Its getting a bit ridiculous and the client is treated like a ******** if info not up to date.
Standard Bank's replyOfficial
15 Jun 2025, 16:20Good day Jeremy,
Thank you for taking our call.
We have sent your matter to our Business Banking Team who will be in contact during the week.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent your matter to our Business Banking Team who will be in contact during the week.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jun 2025, 16:20
Official
Good day Jeremy,
Thank you for taking our call.
We have sent your matter to our Business Banking Team who will be in contact during the week.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent your matter to our Business Banking Team who will be in contact during the week.
Kind regards
Standard Bank Hello Peter Team
***