TS
Tasneem S

1 reviews | Active since Oct 2018

09 Oct 2018, 19:32

Pathetic Service from Standard Bank

I have been waiting 9 days for a International Inward Transfer! You have me holding on the telephone for hours and international calls are not cheap and no response to my emails! Where is my money?????????!!!!!!!!!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply10 Oct 2018, 02:30
Official

Good Day

We apologize for the inconvenience and frustration caused in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Oct 2018, 15:33
Official
Dear  Tasneem Saal 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
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