PATHETIC SERVICE FROM STANDARD BANK

Item: Standard Bank
Rating: 1
Author: oliviahendricks O

STANDARD BANK HAS THE WORST SERVICE EVER. IVE BEEN TRANSFERRED TO A MILLION DIFFERENT DEPARTMENTS FOR REVERSING HONOURING FEES THAT I SHOULD NOT BE PAYING.

IF SOMEONE DOES NOT CALL ME BY TODAY IM GOING TO TAKE FURTHER ACTIONS

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

27 Aug 2018, 04:32

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank's reply27 Aug 2018, 04:32

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
***

oliviahendricks O's updateReviewer Update

27 Aug 2018, 19:06

I was contacted by a very helpful gentleman, who was kind and apologized for the bad service received. He assisted with my complaint and gave me a follow up call. Excellent service, thanks

oliviahendricks O's update27 Aug 2018, 19:06

Reviewer Update

I was contacted by a very helpful gentleman, who was kind and apologized for the bad service received. He assisted with my complaint and gave me a follow up call. Excellent service, thanks

Standard Bank's replyOfficial

27 Aug 2018, 22:45

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply27 Aug 2018, 22:45

Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience.

Kind regards

Complaint Resolution Centre
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*** (fax)
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