Pathetic service from standard bank

Absolutely horrible misinformation consultants and so called team leader(Nathaniel McMaster) omw can they not understand changing a stop order/debit change is something so simple? They double debited and want to push blame I'm still waiting for a response up until today my word this standard bank has really really put me onto debt and to top it all still no feedback or assistance... Seems my money is not handled by professionals might as well change to another service provider absolutely disgusting service