SA
Sameera A
1 reviews | Active since Dec 2016
18 Jul 2019, 14:18
Pathetic service from customer care center for standard bank
Hi.I have done and online application for a credit card.Was contacted by a consultant and I forwarded through all the relevant documents.thereafter no contact with them at *** the standard bank call center cannot assist me cause it's and online application.I therefore contacted the standard bank customer service center on the 16 July 2019.And right until this point no one can assist me.what should I do?
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Replies (2)
Standard Bank's replyOfficial
18 Jul 2019, 15:41Dear Sameera
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply18 Jul 2019, 15:41
Official
Dear Sameera
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's replyOfficial
19 Jul 2019, 13:35As per our telephonic conversation, matter has been resolved.
Regards
Complaints Resolution Centre
Standard Bank's reply19 Jul 2019, 13:35
Official
As per our telephonic conversation, matter has been resolved.
Regards
Complaints Resolution Centre