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Nirvashni N
1 reviews | Active since Mar 2012
14 Jul 2022, 11:44
Pathetic service from collections department
Pathetic service from the collections department. I have called them 3 times from the branch and was transferred to so many people, no one wants to help resolve my query. This is so frustrating that I have to resort to social media just to get assistance. Please give me a call on +***3
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Replies (1)
Standard Bank's replyOfficial
14 Jul 2022, 12:40Good Dear Nirvashni Naidoo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We have sent you an email, kindly review and respond
We look forward to your feedback
We look forward to your feedback
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Jul 2022, 12:40
Official
Good Dear Nirvashni Naidoo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We have sent you an email, kindly review and respond
We look forward to your feedback
We look forward to your feedback
Kindest regards,
Standard Bank Hello Peter Team