BM
Bafana M

1 reviews | Active since Aug 2021

04 May 2023, 07:51

Pathetic Service for Private Banking

Standard Bank lobby for customers to become Private Bankers but the services offered by private bankers and assistants is poor, going to the branch is better than sending an email with the hope that they will reply to queries. No acknowledgment no response from Mashudu Mpofu and Daisey Bedasie removing them from private banking suite before losing more clients.

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Replies (1)
Standard Bank
Standard Bank's reply04 May 2023, 07:53
Official
Hi Bafana

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***