PATHETIC SERVICE FOR INTERNATIONAL TRANSACTIONS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Item: Standard Bank
Rating: 1
Author: Cheyne L

I requested that my cheque account be open for international transactions, but EVERY SINGLE TIME I do a transaction, it DECLINES!!!!!!!!!!!!!!!!!!!! Then I need to phone standard bank from outside the country and hold onto the line for 20 minutes at a time, to be told THE SAME THING!!!! That my account has been blocked!!! HOW MANY TIMES DOES THIS NEED TO HAPPEN FOR YOU TO DO YOUR JOB!!!!!!!

PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! UNBLOCK MY CARD PERMENANTLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 Jun 2021, 00:06

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply07 Jun 2021, 00:06

Official

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's replyOfficial

07 Jun 2021, 00:06

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply07 Jun 2021, 00:06

Official

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***