YN
Yvette N
1 reviews | Active since Jul 2017
19 Jun 2024, 08:20
Pathetic service
Worst bank possible when logging a dispute. A month ago, I logged a dispute against a transaction that went off my virtual card. When I called the customer service center, I was advised to remove the card as a safety precaution however its been over a month with no feedback on this dispute. When Internet banking reached out I was told they will try and allocate this card. Terrible and extremely pathetic service.
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Standard Bank's replyOfficial
19 Jun 2024, 08:29Dear Yvette,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2024, 08:29
Official
Dear Yvette,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***