KW
Kyle W

1 reviews | Active since Apr 2025

10 Apr 2025, 12:52

Pathetic service

Completely pathetic service with empty promises since the 2nd I've been waiting its now the 10nth still no response or feedback they are quick to block your acc but try unblocking it you just get ignored bunch of *********** people working for standard bank ***** department

0
Replies (6)
Standard Bank
Standard Bank's reply10 Apr 2025, 13:00
Official
Good day Kyle, 

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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KW
Kyle W's update10 Apr 2025, 13:10
Reviewer Update
?
KW
Kyle W's update10 Apr 2025, 13:14
Reviewer Update
That would be appreciated case 061899
Standard Bank
Standard Bank's reply10 Apr 2025, 15:20
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.

 We will revert with feedback as soon as possible. We appreciate your patience. Thank you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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KW
Kyle W's update10 Apr 2025, 15:23
Reviewer Update
No I want a specific date and time by when I will receive the outcome of what is happening with my account!!!
Standard Bank
Standard Bank's reply11 Apr 2025, 07:05
Official
Dear Kyle

We sincerely apologize for the delay,

We will request our team to reach out to you.

Please be on the look out for further feedback.

Kindest regards, 
Standard Bank Hello Peter Team 
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