DJ
Derek J

1 reviews | Active since Dec 2011

16 Oct 2023, 04:45

Pathetic service.

I have tried to arrange a card delivery with the SBSA Nonres center and the service has been appalling. No response despite multiple follow-ups. I am abroad and am stuch without a card. Shocking service.

0
Replies (2)
Standard Bank
Standard Bank's reply16 Oct 2023, 06:57
Official
Dear  Derek

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply19 Oct 2023, 13:36
Official
Dear Derek

We have tried calling you on numerous occasions to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your response.

Kindest regards
Standard Bank Hello Peter Team 
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