kK
kottyrams K
1 reviews | Active since Jun 2016
24 Jul 2023, 13:57
Pathetic service
Your sales dept is not make sure, I app**** for credit card last Tuesday d/d 2023/07/19 and was approved. Consultant advised me it will be released the following day, to my shock I called now to trace it, was just told application is not released, what the hell is this? More than a week. Your service is so poor. I'm so annoyed, not the bank that you can recommend to other ppl.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
24 Jul 2023, 14:12Dear Matome
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jul 2023, 14:12
Official
Dear Matome
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
kK
kottyrams K's updateReviewer Update
24 Jul 2023, 14:27Pls do asap, as you promise.
kK
kottyrams K's update24 Jul 2023, 14:27
Reviewer Update
Pls do asap, as you promise.
Standard Bank's replyOfficial
24 Jul 2023, 14:35Good Day Matome
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jul 2023, 14:35
Official
Good Day Matome
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Jul 2023, 14:31Dear Matome
Thank you for taking our call.
We have marked this matter as an urgent one with our Sales team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have marked this matter as an urgent one with our Sales team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 14:31
Official
Dear Matome
Thank you for taking our call.
We have marked this matter as an urgent one with our Sales team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have marked this matter as an urgent one with our Sales team.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***