NL
Ntokozo L
1 reviews | Active since Aug 2022
21 Aug 2024, 15:08
PATHETIC SERVICE
I’m absolutely appalled by Standard Bank. After being put on hold for 20 minutes, having a consultant call me back and STILL not being able to assist me is laughable. I have never experienced this with Standard Bank and it’s unfortunate that I’ve come to the point where I want to close this account after so many years. DO BETTER AND PROVIDE ADEQUATE TRAINING TO YOUR EMPLOYEES!!! FYI- I STILL HAVE NOT BEEN ASSISTED
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Standard Bank's replyOfficial
21 Aug 2024, 15:15Dear Ntokozo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Aug 2024, 15:15
Official
Dear Ntokozo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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