SD
Susan D
1 reviews | Active since Nov 2016
03 Aug 2022, 11:59
Pathetic service
Paying for a service that I am not able to use. There was a private banker assigned to me. I am still waiting on his contact details. I needed help urgently and to no surprise, no one were able to help me. And I still don't know wgo my private banker is. Pathetic, pathetic, pathetic. I will definitely move to another bank whi will actually be willing to help me.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Aug 2022, 12:02Good day Susan
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply03 Aug 2022, 12:02
Official
Good day Susan
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
03 Aug 2022, 15:18Good day Susan
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Aug 2022, 15:18
Official
Good day Susan
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***