HK
Hannes K
1 reviews | Active since Oct 2013
26 Aug 2026, 08:51
Pathetic Service
Two amounts of R199 went of my account which wasnt supposed to,after 2 weeks struggling with Standard Bank,they dont answer my calls or any of my emails,all i get is a sms that says they need more time and turn around time will take another 2 weeks,Riduxulous after been 30 years a loyal client to you.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Aug 2026, 08:59Dear Hannes,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Aug 2026, 08:59
Official
Dear Hannes,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
HK
Hannes K's updateReviewer Update
14 Sept 2026, 10:20Still no answer from Standard bank,im a client for over 30 years and this is the service you give me,no reply on ur side whatsoever regarding my refund,pathetic.
HK
Hannes K's update14 Sept 2026, 10:20
Reviewer Update
Still no answer from Standard bank,im a client for over 30 years and this is the service you give me,no reply on ur side whatsoever regarding my refund,pathetic.