KB
Kevin B

1 reviews | Active since Feb 2020

04 Feb 2020, 11:57

Pathetic Service by SBSA Call Centre Agents.

The total arrogance of SBSA, try talking to the domicile Branch telephonically!! Ive spent 40min of my precious time and spent money on the calls. This makes me seriously question me staying with SBSA!! Iguess all things come to and end time to look at FNB, Nedbank, ABSA

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Replies (2)
Standard Bank
Standard Bank's reply05 Feb 2020, 03:50
Official
Hello Kevin
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Feb 2020, 13:50
Official
Dear Kevin Botha

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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