ZN
Zandile N
1 reviews | Active since Mar 2024
25 Mar 2024, 15:18
Pathetic service by branch manager Standard Bank keywest mall
standard Bank what pathetic service by a MANAGER! Sipho at key west branch Krugersdorp,treated us like garbage that time we paid a fee of 1700 for the withdrawal that we came to make. Who hired a guy that looks down on people like that??? Even security on the floor said stuff is also complaining about the same guy. No wonder you guys are closing branches down staff is ill mannered and ****** rude! That’s the he exact reason I moved from my previous provider. Please fix this ASAP
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Replies (2)
Standard Bank's replyOfficial
25 Mar 2024, 15:27Good day Zandile
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Mar 2024, 15:27
Official
Good day Zandile
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Mar 2024, 15:50Good day Zandile
Thank you for taking our call.
Again we would like to apologise for what you have experience.
We thank you for flagging such incidents with us as they enable us to improve on our service.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Again we would like to apologise for what you have experience.
We thank you for flagging such incidents with us as they enable us to improve on our service.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Mar 2024, 15:50
Official
Good day Zandile
Thank you for taking our call.
Again we would like to apologise for what you have experience.
We thank you for flagging such incidents with us as they enable us to improve on our service.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Again we would like to apologise for what you have experience.
We thank you for flagging such incidents with us as they enable us to improve on our service.
Kind regards
Standard Bank Hello Peter Team
***