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Pretty M

1 reviews | Active since Mar 2022

03 Dec 2025, 09:59

Pathetic service, being charged for no service

Im beyong disgusted and frustrated with standard bank homeloans, its been 5 months that I've paid off my bond and request cancelation and closure of my bond account but till this date it hasnt been done. Ive been send from pillar to post n being charged interest n insurance every month, no one is competent enough to resolve this issue, I've send countless emails to different people they dont bother to respond. Can someone call me urgently, Acc ***

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Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2025, 11:51
Official
Dear Pretty

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team
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