RM
Refilwe M
1 reviews | Active since Apr 2014
16 Jul 2021, 14:10
Pathetic service
STD bank debited me a full amount on my vehicle then came back and harassed me with calls to say I owe them. I logged a call with them so they can explain why and they keep on saying they will address the issue but they don't even get back to me I have to keep on calling them. I logged a complaint with their complaint department but they didn't even bother to acknowledge my email. At this point I want nothing to do with the back and want to move to another back.
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Standard Bank's replyOfficial
17 Jul 2021, 01:52Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply17 Jul 2021, 01:52
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)