Pathetic service

Item: Standard Bank
Rating: 1
Author: Andileh A

I am so disappointed by the student loan that is offering by this bank. After numerous emails still no response

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

25 Feb 2020, 05:58

Hello Andile

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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Standard Bank's reply25 Feb 2020, 05:58

Official

Hello Andile

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Andileh A's updateReviewer Update

03 Mar 2020, 14:09

What is the advantages of being a prestige clients? ????
Can't wait to downgrade to Gold Account.
It's a waste of money.

Andileh A's update03 Mar 2020, 14:09

Reviewer Update

What is the advantages of being a prestige clients? ????
Can't wait to downgrade to Gold Account.
It's a waste of money.

Standard Bank's replyOfficial

04 Mar 2020, 11:33

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you yesterday and today 04 March 2020.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Mar 2020, 11:33

Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you yesterday and today 04 March 2020.

Kind regards
Complaint Resolution Centre
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