AG
Aveshan G
1 reviews | Active since Apr 2019
13 Dec 2021, 14:20
Pathetic service
the service is pathetic! i called in for assistance, the consultant Khabanga makes me hold the line for 17 minutes as she can not get authorisation for security questions??? You guys running a absolute **** show!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Dec 2021, 15:19Dear Aveshan G
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply13 Dec 2021, 15:19
Official
Dear Aveshan G
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
AG
Aveshan G's updateReviewer Update
14 Dec 2021, 10:53Please can someone from the relevant department contact me??
AG
Aveshan G's update14 Dec 2021, 10:53
Reviewer Update
Please can someone from the relevant department contact me??