PH
Prelina H

1 reviews | Active since Nov 2018

10 Jun 2023, 13:32

Pathetic service at standard bank gateway!

Absolutely flippen pathetic! The 1st chance I get I am changing banks. NEVER AGAIN! Please don't waste your time in the pathetic place!. Staff management system is worse than home affairs! I'm so shocked!

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jun 2023, 13:43
Official
Hi Prelina

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
*** 
Standard Bank
Standard Bank's reply14 Jun 2023, 11:11
Official
Hi Prelina

Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team
***